RightBet Terms and Conditions 2026 | UK Players
These terms set out the rules that apply when you use RightBet, the online casino and sportsbook operated by Jupiter Gaming Limited. They are written for UK players and cover everything from joining to closing your account. Please read them carefully before you deposit, and come back to them whenever you have a question. Gambling should be entertainment, never a way to make money, and we encourage you to play within limits you set for yourself.
1. Eligibility and age
You must be at least 18 years old to open an account or place a wager. Play is available only to people physically located in the United Kingdom, and we may update the list of permitted locations from time to time. You need a valid bank account, debit card or other approved payment method registered to an address in an accepted territory. The following people may not play: our officers, directors, employees, consultants and agents, those of our affiliates and suppliers, and their spouses, partners, parents, children and siblings. Anyone registered with GAMSTOP, or self-excluded on another site run by Jupiter Gaming Limited, is also ineligible, as is anyone whose account we previously closed (unless it was at your own request or for dormancy). We may decline any application without giving a reason.
2. Your account
Each person may hold one account only, and each account is personal to its holder. You may not transfer it, share it or use it on behalf of anyone else. Opening a second account under a different name or email address is not allowed, and we may close any duplicates. The details you give at registration, including your name, date of birth, postal address and email address, must be accurate, and you must tell us promptly if they change. Keep your password and login details secret. Anyone who accesses your account with the correct credentials will be treated as you, so please take care of them and contact us at once if you suspect someone else has gained access.
3. Identity verification and security checks
We verify your identity and age as part of registration. Where possible this happens automatically through independent credit reference agencies. These checks are not credit checks and do not affect your credit rating. If the automatic check is unsuccessful, we will ask for documents such as a passport or driving licence, together with a utility bill or a bank or card statement. You cannot deposit until verification is complete. We may also ask for proof of identity, address, source of funds or ownership of your payment method at any time. If you do not provide what we ask for in good time, we may suspend or close your account or hold back payments. We monitor transactions for suspicious activity and are required to report concerns to the regulator and relevant authorities. We may pause transactions while checks are completed.
4. Deposits
The minimum deposit is £10, and all play is in pounds sterling. Deposits must come from a payment method in your own name. Third-party cards, accounts and e-wallets are not accepted, and neither are business or corporate cards or any credit card or credit facility, even where the owner gives permission. Your stake is taken from your balance as soon as you place a bet, and we do not refund or cancel stakes except where a genuine error can be shown. You are responsible for any taxes, fees or costs that arise from your use of the service. Deposit limits are available in your account settings, and we strongly encourage you to set one that suits your budget before you begin playing.
5. Withdrawals
The minimum withdrawal is £10, although that minimum does not apply when you close your account. Withdrawals are normally returned to the method you used to deposit. In some cases, based on our internal risk assessment, we may pay by cheque instead. You are responsible for giving correct bank details. If a payment is returned to us, we will credit it back to your account only once your bank has confirmed the funds have been recovered. Payment of winnings may depend on completed identity verification, a check for gameplay errors and a check that no part of these terms has been breached. Progressive jackpot wins must be validated within 30 days, and jackpots above £10,000 may be paid by bank transfer. Processing times are not fixed. Your funds are held in separate customer accounts, but they are not covered by an insolvency protection scheme. Your balance earns no interest and is not a banking facility.
6. Bonuses and promotions
We may offer rewards such as free spins and bonus money. Each promotion carries its own terms, which may include minimum staking amounts and maximum conversion limits, and you should read them before you opt in. There is no promo code system, and offers are accepted from within your account. If you do not follow a promotion's terms, the reward and any winnings linked to it may be voided. We may withdraw, change or cancel promotional schemes at our discretion without notice, but any reward you have already opted into stays valid on the terms in force when it was granted, or you will not be otherwise disadvantaged. The following are treated as bonus abuse: placing a single bet of more than 25% of your initial deposit; using bonus funds to hold a round open while real money play is unfinished; and delaying rounds so real money can be cleared later with bonus funds, including free spins and free bets. We may cancel winnings gained through abuse.
7. Restricted countries
We accept wagers only from people located in the United Kingdom. If you are outside the UK, you may not play, whatever your nationality or the address on your payment method. Using a VPN, proxy or similar tool to hide your location or identity is prohibited. If a transaction is made from a location that is not permitted, we may void it and pay no winnings. The list of permitted jurisdictions may change and is not guaranteed to be exhaustive, so please check these terms if you travel. We reserve the right to restrict or close any account where we believe you are playing from outside the permitted area.
8. Fair play and game rules
Every game must be played according to its own game rules, which you can find in the help section of the game. Rules may be updated, but any change applies only from the time it is made, and the date of the latest change is shown in that same section. If you find a rule unclear or unfair, please do not play that game and contact customer support, who are available around the clock via live chat or email. Games on the site are independently audited for fairness. We may void bets and withhold winnings where a game error, malfunction or breach of these terms has affected the outcome of a round. Our sportsbook is subject to its own betting rules, which apply alongside these terms.
9. Dormant accounts
An account is considered dormant after 12 months with no deposit, bet or withdrawal. Before that happens, we will send a reminder email, after which you have 30 days to deposit, withdraw or place a bet. If there is no activity in that window, we will refund your cash balance to the last payment method you used. If that is not possible, the funds will be removed from your account but can be reclaimed by you at any time. A dormant account with a zero balance may be closed or suspended immediately. If you would like to return to play after your account has been closed or suspended, contact customer support.
10. Account closure and self-exclusion
You can close your account at any time by contacting customer support. Requests sent by email can take up to 72 hours, and you remain responsible for all activity until closure is complete. Closing an account is not a responsible gambling tool and is not the same as self-exclusion. If you need a break, you can use a cooling-off period of between 24 hours and 6 weeks, which starts immediately, cannot be removed or overridden, and applies across our network. Self-exclusion runs for a minimum of 6 months and up to 5 years and covers all our services. To return afterwards, contact support. A 24-hour cooling-off applies first, followed by a second confirmation, and we may phone you beforehand or decline reactivation, in which case the decision is final. GAMSTOP applies to all sites licensed in Great Britain. If you bypass an exclusion, wagers and winnings are void. You can also set daily, weekly or monthly deposit limits, calculated net of withdrawals on a rolling basis, with the lower limit always prevailing, plus a session limit that does not close your account. If gambling is causing you concern, please seek support from a free, confidential helpline.
11. Prohibited conduct
You must not open multiple or duplicate accounts, use another person's payment method, hide your location, or use the service for money laundering or any unlawful purpose. You must not exploit bonuses in the ways described in these terms, collude with other players, or use bots, scripts or software to gain an unfair advantage. Do not give false or misleading information at registration or during verification. Where we find prohibited conduct, we may close your account, void wagers, withhold or recover winnings, and report the matter to the relevant authorities. Closure for a breach of these terms may take effect without notice.
12. Liability, disputes and governing law
We are not liable for losses that arise from your own decisions to gamble, from failures of your internet connection or devices, or from events outside our reasonable control. Nothing in these terms limits any right you have under law that cannot be excluded. If you have a complaint, contact customer support first so that we can try to resolve it. If you are not satisfied with our response, you may be able to refer the matter to an alternative dispute resolution service in line with the rules of the UK Gambling Commission. These terms are governed by the laws that apply to our licence in the United Kingdom, and any dispute that cannot be settled informally is subject to the competent courts.
13. Changes to these terms
We may update these terms from time to time, for example to reflect changes in law, regulation or our services. We will post a notice of any change, and it takes effect 7 days after the notice is published. By continuing to use your account after that date, you accept the updated terms. If you do not agree, you should stop playing and close your account. Because these terms may change, we recommend you review them periodically. If anything is unclear, our support team is on hand 24/7 to help.